Asia Relocation Moving and Storage

5.9
based on 45
Sirelo and Google reviews
i
What customers are saying
pro
Efficient (2)
pro
Professional (1)
pro
Communication (1)
con
Unprofessional (1)
Services
International removals
National moving
Excess baggage
Man & Van
Car & Vehicle transport
Piano transport
Pet transport
Art transport
Associations
Fedemac
IAM
IMA

About

Asia Relocation operates in Manila, Philippines since 2011 and has gained the trust of many prestigious institutions such as embassies, government offices, and international corporations.
They have earned a strong and trusted reputation within the Moving and Relocation industry worldwide.

Sirelo asks...

What makes your company stand out?

Professionalism, Efficiency, Flexibility...

What is your insurance policy? How do you deal with damaged items?

We will pack, load and protect your shipment to the best of our ability, but accidents and acts of gods can happen during long voyages. Our International Moving Insurance will give you the peace of mind and security needed. We offer you to insure your Move with our Moving Insurance partner ITI (InterTrans Insurance), a US based insurance company.

What is the best advice you would give to customers?

Prepare your move in advance. Read your contract carefully, as well as the Inclusions/Exclusions that are important to be aware of. And if there is anything not clear for you, do not hesitate to ask your Move Specialist.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

45
5.9
based on 45
Sirelo and Google reviews
How is the review score calculated?
75% of the users recommend this moving company
 on Sirelo
Moved from Bangkok to Manila. While the delivery team in the Philippines was good, my overall experience was disappointing due to how the packing was handled in Thailand. Despite personally measuring my shipment at 2.7 m³, I was billed for over 4 m³.
Items were excessively packed – for example, a few teaspoons wrapped in a 25 × 15 × 10 cm paper ball, and like this with every little item in order to add boxes – clearly inflating the total volume, and even just partly filling the boxes with paper for no reason, with nothing fragile inside. This appears to be a systematic practice of overcharging, and it severely affects customer trust. In addition an expensive chair arrived broken.
con
Packing of furniture
Moved from Bangkok (Thailand) to Manila (Philippines)
Response of
Dear Mr. C,

Thank you for your detailed feedback. We're sorry to hear that your experience fell short of expectations and appreciate the opportunity to address your concerns.

First, we’re pleased to know that the delivery team in the Philippines met your standards. However, regarding the packing in Thailand, we conducted a thorough review with our partner. Their team confirmed that you were present and in direct communication with the packing supervisor throughout the process, with particular attention paid to minimizing volume. Several items were even left unboxed or wrapped minimally at your request. Despite this, some fragile or sharp objects, such as cutlery and tools, were packed with additional cushioning for safety, as required by standard practice.

In terms of volume, while your own estimate was 2.7 CBM, it’s important to note that self-assessed measurements rarely account for packing materials, box gaps, or the dimensional efficiency required for safe export crating. Professionally packed shipments typically increase by 15​-20%, and the final crate (liftvan) adds another layer. This is how the final chargeable volume reached approximately 4 CBM. Additionally, all international shipping providers round up to the next full cubic meter​, so 3.1 CBM would still be billed as 4 CBM.

As for the damaged chair, we regret the incident but must clarify that you declined the optional insurance coverage we offered prior to the move. Moreover, the damage was not noted on the signed delivery receipt (Proof of Delivery), which limits our ability to process claims after the fact.

We understand that international relocation involves many moving parts and can be complex. Our team made every effort to communicate transparently, accommodate your preferences, and ensure your shipment was handled professionally. While we respect your right to share your experience, we believe it’s important that potential clients are presented with the full context.

We remain committed to continuous improvement and thank you again for your feedback.

Sincerely,

The Asia Relocation Team
Read more
 on Sirelo
Very efficient and professional service provided by Asia Relocation team, from scheduling to actual moving.
Thank you very much!
Moved from Mandaluyong (Philippines) to Paranaque (Philippines)
Response of
Thank you for your comment and appreciation Mr Mathias.
 on Sirelo
Nous avons utilisé les services d’Asia Relocation à deux reprises ces 3 dernières années.
Nous avons fait appel à Asia Relocation pour notre déménagement d’une maison à une autre puis lors de notre déménagement vers l’Europe.

Lors de ces deux déménagements, les équipes d’Asia Relocation ont été très professionnelles. Nos affaires ont été emballées à la perfection. Rien n’a été abîmé ni cassé. Les équipes sont organisés et rangent consciencieusement chacun des effets personnels que ca soir la vaisselle, les jouets, les livres, l’informatique…. Nos tableaux et autres décorations ont été protégés comme il le fallait.

Les meubles qui ont eu besoin d’être démontés ont été rangé de sorte à faciliter le remontage à l’arrivée.

A l’ouverture aucune mauvaise surprise, tout est en parfait état. L’étiquetage réalisé par les équipes permet de se retrouver rapidement lors du déballage.

Notre dernier déménagement a été réalisé dans les conditions du Covid et toutes les mesures ont été mises en place par les équipes.

Concernant les documents à fournir, aucune surprise non plus. La liste des documents à transmettre aux déménageurs est transmise dans les délais afin de ne pas perdre de temps à l’arrivée pour la livraison.

Asia relocation nous avait donné un delai de livraison à l’arrivée et ce délai a été respecté malgré un contexte mondiale qui ne facilitait pas les choses.

Nous avons été plus que ravis du travail et du professionnalisme d’Asia Relocation et ne pouvons que les recommander. Merci encore à toute l’équipe !
Read more
pro
Professionnel
pro
A l'écoute
Moved from Makati (Philippines) to London (United Kingdom)
Response of
Thank you for your comment and appreciation :)
 on Sirelo
I contacted Asia Relocation a few weeks ago for a move from Rockwell to Makati. There were more boxes than anticipated but the workers took up the challenge with a smile and were very friendly, careful and efficient. Everything was well packed and protected. The new location couldn’t allow a big truck to enter so Asia Relocation provided a smaller van for the boxes could be driven to the elevators making the move much faster. I definitely recommend Asia Relocation to anyone and will use them in my next move. Thank you Philibert and the entire Asia Relocation team ??
pro
Efficient
pro
Careful packing
Moved from Rockwell (Philippines) to Makati (Philippines)
Response of
Thank you for your comment and appreciation :)
 on Sirelo
A zero rating. Poor customer service from their poorly trained administrative Staff. Slow paperwork processing & argumentative admin staff. Very Bad follow up.
con
Bad Service
con
We had to do the customs clearance ourselves
Moved from Takeley (United Kingdom) to Lipa (Philippines)
 on Sirelo
Tout a été pris en charge de manière professionnelle
pro
Rapidité, efficacité
pro
simplicité
Moved from Subic Bay (Philippines) to Agde (France)

Want to move with this company?

Request a quote today! It’s quick, easy, and best of all, free! Compare with up to 4 other movers today.
Get quote

Review Sources

Sirelo
4.5
8
Google
8.8
37
Recently completed projects by Asia Relocation Moving and Storage
Asia Relocation Moving and Storage_1
Asia Relocation Moving and Storage_2
Asia Relocation Moving and Storage_3
Export Move
Asia Relocation Moving and Storage_1
Asia Relocation Moving and Storage_2
Asia Relocation Moving and Storage_3
Container Loading

Other removal companies in Makati City

9.4
45

5 Star Moving and Storage

Makati City
View moving company
10.0
4

Alliance International Movers & Logistics Solutions

Makati City
View moving company
4.2
7

Asia Pacific Express Corporation

Makati City
View moving company